Terms of Service

Start Time is operated by Home Pulse Technology LLC, a California limited liability company (“Home Pulse”, “we”, “us”). These Terms of Service (“Terms”) govern your use of the Start Time website at starttime.io, the Start Time mobile apps, and all related services (together, the “Service”).

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Start Time is not for anyone under 13. You must be at least 13 years old — or older, if the age of digital consent in your country is higher — to create an account or use the Service in any way. We do not allow children under 13 to use Start Time, and we do not knowingly collect personal information from them.

If we learn that a user is under 13, we will close the account and delete its personal information. If you believe a child under 13 is using Start Time, contact us at privacy@starttime.io and we will act on it promptly.

By using the Service, you confirm that you meet this age requirement and that the information you provide is accurate.

You sign in to Start Time with a Google or Apple account. You are responsible for activity that happens under your account and for keeping access to your sign-in provider secure. Notify us promptly at privacy@starttime.io if you believe your account has been accessed without your permission.

Start Time is a coordination platform: it helps people create and join sports groups, organize recurring and one-off events, fill open spots, and communicate with other participants. Events on Start Time are created and run by users — not by us.

We do not organize, host, supervise, or operate any event listed on the Service, and we do not vet, endorse, or guarantee any user, organizer, group, or venue. Any interaction you have with other users — online or in person — is at your own discretion and risk.

Start Time is built around physical activity. Sports and exercise carry inherent risks, including serious injury. By signing up for or attending any event you found through the Service, you acknowledge and accept those risks voluntarily.

You are solely responsible for evaluating your own fitness, skill level, and health before participating in any activity, for using appropriate equipment, and for assessing the conditions, location, and other participants at any event. If you have any doubt about your ability to participate safely, consult a physician first. To the fullest extent permitted by law, Home Pulse is not liable for injuries, property damage, or other harm arising from events or activities coordinated through the Service.

You keep ownership of the content you post on the Service — events, group descriptions, photos, messages, posts, and profile information (“User Content”).

Only post content you created yourself or have the right to share. For photos, that means you took the photo yourself or have the photographer’s permission, and anyone recognizable in it is comfortable with it being shared. Do not post photos, logos, or text copied from other websites, apps, or businesses — including a venue’s own website or review sites — unless you have permission to. By posting User Content, you confirm that you have these rights and that your content does not infringe anyone’s copyright, trademark, privacy, or other rights.

By posting User Content, you grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, adapt (for example, resize or crop), and distribute it as needed to operate and improve the Service, and to let our service providers do the same on our behalf. Content you add to public parts of the Service — such as photos on a venue page — can be seen by anyone, including people who are not signed in and search engines.

Photos you add to a venue become part of that venue’s listing. If you delete your account, your posts are removed, but venue photos you added may stay on the venue page without your name attached. Email us if you want them taken down too.

We review venue photos before they appear, and we may decline or remove any User Content at any time, including content we believe infringes someone’s rights or breaks these Terms. We do not endorse User Content and are not responsible for it. You are responsible for what you post; if someone makes a claim against us because of it, the Indemnification section below applies.

When using the Service, you agree not to:

• harass, threaten, or discriminate against other users, or post abusive or hateful content;
• impersonate any person or misrepresent your affiliation;
• post spam, commercial solicitations, or content unrelated to organizing activities;
• collect other users’ personal information or use the Service to stalk or harm anyone;
• attempt to probe, disrupt, or gain unauthorized access to the Service or its infrastructure;
• use the Service for any unlawful purpose.

We have zero tolerance for objectionable content and abusive users. You can report any message, post, photo, or profile directly in the app, and you can block any user — blocking hides your content and theirs from each other across the Service. We review reports within 24 hours; content that violates these Terms is removed, and we suspend or eject users responsible for abuse.

You can also report problematic behavior or content by email to privacy@starttime.io.

We respect intellectual property rights and respond to notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act (DMCA). If you believe content on Start Time infringes your copyright, send our designated copyright agent a notice that includes:

• your physical or electronic signature;
• the copyrighted work you believe has been infringed;
• the content you believe is infringing and where it appears on the Service (a link is best);
• your name, mailing address, phone number, and email address;
• a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
• a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner’s behalf.

Copyright Agent, Home Pulse Technology LLC — privacy@starttime.io.

If content you posted was removed and you believe that was a mistake or a misidentification, you can send us a counter-notice with your signature, the removed content and where it appeared, a statement under penalty of perjury that you believe it was removed by mistake, and your consent to the jurisdiction of the federal courts for your address. We may restore the content as the DMCA allows. We remove content in response to valid notices, and we terminate the accounts of repeat infringers in appropriate circumstances.

Not a copyright issue — for example, a photo of you that you would like taken down? Report it in the app or email us and we will take a look.

The Service — including its application programming interfaces (APIs) — is intended for personal, human use through the official Start Time apps and website. Except with our prior written permission, you agree not to:

• access the Service by automated means, including bots, scripts, robots, spiders, crawlers, scrapers, browser extensions, or offline readers;
• scrape, harvest, or collect data or content from the Service — including profiles, event listings, rosters, group member lists, and messages — whether or not you are signed in;
• create accounts, send messages, RSVP to events, join groups or waitlists, or otherwise generate activity or engagement by automated means, or use automation to simulate human activity;
• call our APIs other than through the official Start Time apps, or circumvent or attempt to circumvent rate limits, authentication, or other technical access controls;
• send requests to our servers at a volume or frequency that a human could not reasonably produce using the official apps;
• use content or data obtained from the Service to train, fine-tune, or develop machine-learning or artificial intelligence models.

Good-faith indexing of our public marketing pages by general-purpose search engines, in accordance with our robots.txt file, is permitted. We may throttle, block, or suspend access that we reasonably believe violates this section, without notice. If you would like to build something on top of Start Time, we’d genuinely like to hear about it — ask us first at privacy@starttime.io.

If you organize events on Start Time, you are responsible for the accuracy of your event details (time, location, capacity, skill expectations, and any costs) and for complying with the rules of any venue you use.

Some events list a cost — for example, splitting a court fee. Start Time does not process payments today; any money changing hands is arranged directly between participants and organizers, and we are not a party to those arrangements.

Start Time includes listings for sports venues such as parks, courts, clubs, and facilities. These listings are compiled from publicly available sources and from user submissions, and are provided for informational purposes only. A venue's presence on Start Time does not imply any affiliation, partnership, or endorsement between Start Time and the venue, or vice versa.

Some venues are private or members-only clubs. Membership and access requirements are set and enforced solely by the venue itself. A venue listing on Start Time — and "following" a venue in the app — does not grant you any right of access, booking, membership, or participation at that venue. Start Time is not responsible for a venue's membership decisions, access policies, or their enforcement.

Venue details shown in the app (including whether a membership is required) may be contributed by users and may be incomplete, outdated, or inaccurate. If you spot an error, please report it in the app or by email.

If you own or operate a listed venue, you may request a correction to your listing or its removal from Start Time by contacting privacy@starttime.io. We will act promptly on legitimate requests.

Parts of the Service may be offered as paid subscriptions or premium features. If so, pricing and billing terms will be presented to you before you purchase, and those terms will apply in addition to these Terms.

You can stop using the Service at any time and delete your account from your settings. When you delete your account, we handle your data as described in our Privacy Policy.

We may suspend or terminate your access to the Service if you violate these Terms, create risk or legal exposure for us or other users, or if we discontinue the Service. Where reasonable, we will give you notice.

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that event information posted by users is accurate.

To the fullest extent permitted by law, Home Pulse and its members, managers, and employees will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising out of or relating to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of one hundred US dollars ($100) or the amount you paid us in the twelve months before the claim arose.

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

You agree to indemnify and hold harmless Home Pulse from claims, damages, and expenses (including reasonable attorneys’ fees) arising from your User Content, your use of the Service, your participation in or organization of events, or your violation of these Terms.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute arising out of these Terms or the Service will be resolved in the state or federal courts located in California, and you consent to their jurisdiction. Nothing in this section prevents either party from bringing an eligible claim in small-claims court.

We may update these Terms from time to time. If we make material changes, we will notify you — for example by email or an in-app notice — before the changes take effect. Your continued use of the Service after changes take effect means you accept the updated Terms.

Questions about these Terms? Contact Home Pulse Technology LLC at privacy@starttime.io.