Complete Guide

How Start Time works

Everything you can do — from creating your first group to managing a 200-person club. Step by step.

Create your group — freeJump to a section ↓

Create your account

Sign up in under 30 seconds. No password to remember.

1

Go to starttime.io and click "Get started free"

You land on the sign-in page.

2

"Continue with Google" or "Continue with Apple"

OAuth only — no email verification wait, no password to create.

3

First-time sign-in creates your account and takes you to profile setup

Returning users land on their home feed.

Set up your profile

Your profile is how other players and organizers know who they're playing with.

1

Add your display name

This is what other members see. Use your real name or a familiar nickname.

2

Upload a profile photo

Square crops work best.

3

Set your home location

City or metro level only — we never ask for your address. Used to show you local events.

4

Add a short bio (optional)

Tell other players something about your game and your schedule.

Add your sport profiles

You play multiple sports. Your profile reflects all of them — each with its own skill level.

1

From your profile, tap "Add a sport"

Choose from the sport list: Tennis, Pickleball, Basketball, Road Cycling, or Mountain Biking — with more sports on the way.

2

Set your skill level

For tennis: enter your NTRP rating (2.5–7.0). For pickleball: enter your DUPR rating. For other sports: choose Beginner, Intermediate, Advanced, or Competitive.

3

Save. Repeat for each sport you play.

Why it matters: Events can set a skill requirement. With your rating on file, you instantly know which sessions are your level — and organizers know their 4.0 session stays 4.0.

Create a group

A group is your community's home. A cycling club, a Tuesday tennis crew, a pickup basketball rotation — anything goes.

1

From your dashboard, tap "Create group"

Takes under 60 seconds. Free — creating groups and events never costs anything.

2

Give your group a name

Keep it descriptive: 'Riverside Pickleball Club', 'Saturday A-Ride', 'Thursday Pickup Run'.

3

Choose your sport

4

Set visibility

Public: anyone can find and join. Listed: findable, but joining requires approval. Hidden: invite-only, invisible to search.

5

Add a description and cover photo (optional)

6

Tap "Create" — you are automatically the Owner

Running a bigger club? Groups can have sub-groups — run your A, B, and C ride groups (or your 3.5 and 4.0 tennis tiers) under one club, each with its own events and members.

Invite members

Two ways to get people in: a shareable link, or a direct email invite.

1

From your group page, tap "Invite members"

2

Option A — Share link

Copy the invite link and send it anywhere — WhatsApp, email, text.

3

Option B — Email invite

Enter email addresses directly. Each person receives a personalised invitation email.

4

Invitees without an account are prompted to sign up

Their membership is pre-connected to your group.

Member roles

Three levels of access. Most groups just need Member and one Owner.

Member

  • Sign up for events
  • Post in the group's community feed
  • See the group's member list and events

Admin

  • All Member permissions
  • Create and manage events
  • Approve join requests
  • Remove members
  • Manage group settings

Owner

  • All Admin permissions
  • Promote members to Admin
  • Delete the group

Create an event

Events are the heartbeat of Start Time. Create one in under two minutes — for your group, or standalone and open to anyone.

1

Open your group and tap "New event"

Or "Create event" from the dashboard for a standalone event anyone nearby can join.

2

Set the title, sport, date, and time

3

Set the location

Pick a venue or enter an address — events show up on the map and in nearby search.

4

Set capacity

Maximum number of participants. When the event fills, the waitlist takes over.

5

(Optional) Set a skill level range

Choose the skill system (e.g., NTRP) and set a min and max. Leave blank for open-to-all.

6

(Optional) Note the cost per person

Splitting a court or gym fee? Show the per-person share on the event so everyone knows before they sign up. Payment happens however your group already handles it.

7

(Optional) Set a signup window

Control exactly when signups open and close.

8

Tap "Publish" — the event is live immediately

Recurring events

Set it up once. Start Time creates each instance automatically.

1

When creating an event, toggle "Recurring"

2

Set the recurrence: weekly, biweekly, or monthly

3

Each occurrence is created as an individual event

Members sign up for each one separately, so the roster always reflects who's actually coming this week.

4

To skip a specific date: open that instance and cancel it

The series continues unaffected.

5

To end the series: open any instance → "End series"

No future instances are created; past instances are unchanged.

Skill requirements

Skill ranges keep your sessions at the right level — visible on every event card before anyone signs up.

1

When creating an event, choose a skill system

e.g., NTRP for a tennis event, DUPR for pickleball, or the generic Beginner–Competitive scale.

2

Set a minimum and maximum

e.g., NTRP 3.0 to 4.0. The range shows on the event card, so players self-sort into the right session.

Skill systems at launch

NTRP

Tennis. Numeric, 2.5 to 7.0 in 0.5 steps. The standard used by USTA leagues.

DUPR

Pickleball. Numeric, 2.0 to 8.0. The fastest-growing rating system in recreational sports.

Generic

All sports. Categorical: Beginner / Intermediate / Advanced / Competitive. Available for every sport as a fallback.


Sign up for an event

For members, signing up is one tap. Your spot is on the roster instantly.

1

See the event in your feed, or get notified

New events in your groups appear on your home feed and as a notification.

2

Tap the event to view details

Capacity, skill level, cost, location, current roster.

3

Tap "Count me in" — your name appears on the roster immediately

Organizer tip: Someone RSVP'd by text or in person? Add them as a guest by name — they count toward capacity and show on the roster without needing an account.

Join a waitlist

When an event is full, the waitlist is your queue. It runs itself.

1

Open a full event and tap to join the waitlist

You're added immediately, in order.

2

When a spot opens, the first person in line is promoted automatically

You're notified the moment it happens — nothing to claim, no race.

What organizers see

1

The roster shows confirmed attendees and the waitlist separately

2

Promotion is automatic when someone cancels

You can also manually promote anyone from the waitlist, or free up a spot yourself.

Cancel a spot

Life happens. Cancelling is easy — and it immediately frees your spot for the person behind you.

1

Open the event from your upcoming events

2

Tap "Cancel my spot"

3

Your spot is released and the first person on the waitlist is promoted

They're notified automatically — the organizer doesn't have to do anything.

Email RSVP — no app needed

Your members never need to download Start Time. One click from their inbox is all it takes.

1

An event is created in their group — invited members receive a clean, mobile-friendly email

2

The email shows the event name, date, time, and location

3

One click to RSVP — no login, no account, no app store

4

Email RSVPs land on the roster like any other signup

They count toward capacity, and if that person later creates an account with the same email, their history comes with them.


Discover events & groups near you

New to a city, or just looking for a game? The Discover tab shows open events and public groups near you — as a list or on a map.

1

Open the "Discover" tab

Shows upcoming open events and groups near your home location.

2

Filter by sport and browse the map

Every event is pinned at its real location.

3

Tap an event to see details and sign up

Open events don't require group membership — just count yourself in.

4

Found a group you like? Tap "Join" or "Request to join"

Public groups add you immediately; listed groups notify an admin to approve you.

Venues

Courts, parks, trailheads, and clubs are first-class places on Start Time. Follow the ones you play at.

1

Find your venue

Browse venues on Discover, or scan a Start Time QR code posted at the venue itself.

2

Tap "Follow"

You'll see the venue's upcoming events, photos, hours, and amenities.

3

Create events at the venue

Events created at a venue appear on its page — so everyone who follows it can find a game.


Send updates to attendees

Trail flooded. Court moved. Start time shifted 15 minutes. Reach everyone who is signed up in seconds — no group chat needed.

1

Open the event and post an announcement

Visible to organizers and group admins.

2

Everyone signed up is notified

3

The announcement stays pinned on the event page

Anyone who opens the event later sees the latest update, even if they missed the notification.

Record results & track points

After an event, organizers can log per-player results. Cumulative points roll up into a group leaderboard — perfect for ladders and season-long competition.

1

Open the past event and tap "Add results"

Organizers and admins only.

2

Enter per-player scores or points

3

View the group leaderboard

Aggregates results across the group's events, so the season race is always visible.

Community posts & messages

Every group has a community feed, and any two players can message each other directly.

1

Post to your group's Community tab

Questions, ride reports, photos from the weekend — the group conversation lives with the group.

2

Message players directly

Coordinate a carpool or find a doubles partner in DMs. All your conversations live in one inbox.

3

Stay in control

You can report or block anyone from their profile. Reports are reviewed within 24 hours.


Set availability windows

Tell Start Time when you're free to play, so the events that reach you are ones you can actually make.

1

Go to Profile → Availability

2

Tap "Add time block" — choose day of week, start time, end time

3

Save

Your typical windows show on your profile, so organizers know when you play.

Notification preferences

Sparse and meaningful. Every notification has a reason — and every type can be turned off.

1

Go to Settings → Notifications

2

Toggle each type independently

New events in your groups, waitlist promotions, event reminders, announcements, messages.

3

Preferences sync across web and mobile

Ready to get started?

Free to create a group. Your members never need to download anything.

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